Subscription/Payments

When a subscription payment is missed, is there a grace period provided?

Yes, if the auto-renewal transaction fails, you will receive a 7-day grace period to update your payment method. On the 7th day, our systems will attempt to re-run your payment.

 

Failure to reinstate the subscription before the Grace Period expires will cause your subscription to be terminated. Note: The NASM Connected product was retired on July 9, 2025. If your subscription terminates or expires, you will no longer have access to this product, including your courses and records of completion.