What happens if I want to cancel my subscription before my year has expired?

You have the option to cancel your subscription auto-renewal at anytime. If you cancel mid-subscription, you will continue to have access to your subscription features through the end of the subscription expiration date. Note: The Company does not offer subscription refunds.

Auto-Renewal Cancellation steps:

1. Log into your Customer Portal

2. Click on "User Profile" icon and select "Purchases" from the dropdown menu.

3. From there, select the "Subscriptions" tab to manage your subscriptions.

Note: The NASM Connected product was retired on July 9, 2025. If your subscription terminates or expires, you will no longer have access to this product, including your courses and records of completion.

Please review our Terms and Conditions for additional information.

Please visit our Contact Support Page for contact information and hours of operation.