How do I process a payment towards my payment plan?

All installment payments are set up on a monthly automatic withdrawal to the card on file. However, if you purchased your product online with an installment/payment plan, and that plan is still active, you can process payments from within your NASM | AFAA Customer portal should your payment decline.

Please see the steps below:

Log into your Customer Portal here.
Click on the "Payment Plans" menu option.
Locate the payment plan you want to process a payment for and click "Make a Payment".
On the "Make a Payment" screen, choose the Amount to Pay and select the payment method you wish to use for the payment.
Agree to the Terms and Conditions and click "Submit Payment".

Important Note: You will want to know your set payment date, as any payment made greater than 5 days to the draft date will be applied to the principal balance and not your next monthly dues.

If you purchased your product over the phone with an installment/payment plan, you will need to call Member Services for assistance with updating your payment information. Contact information can be found on the Contact Support page or by clicking here.