Payment, Billing & Fees

Can I process a payment towards my payment plan using a credit card that is different from my saved credit card on file?

Yes, you can process a one-time payment using a different payment method. If you purchased your product online with an installment/payment plan, and that plan is still active, you can process payments from within your NASM | AFAA Customer Portal.
Please see the steps below:
1. Log into your Customer Portal.
2. Click on "User Profile" icon and select "Purchases" from the dropdown menu.
3. Click on the "Payment Plans" tab option.
4. Locate the payment plan you want to process a payment for and click "Make a Payment".
5. On the "Make a Payment" screen, choose the Amount to Pay.
6. Within the Payment Method section, click "Choose another way to pay" and enter the required payment information.
7. Agree to the Terms and Conditions and click "Submit Payment"
Important Note: By adding a new payment method, it will automatically default the method and you are agreeing to use that payment method for all future recurring monthly payments.
If you purchased your product over the phone with an installment/payment plan, you will need to call Member Services for assistance with updating your payment information. Contact information can be found on the Contact Support page or by clicking here.